Senior Product Manager
OVO Energy Senior
The last two years we have made several acquisitions which enable us to offer grid balancing services, smart electric heat, vehicle to grid charging and exciting propositions for electric vehicles, in-home insurance and distributed storage systems.

All of this allows us to bring cheap, low carbon energy to our customers to power their lives, support the integration of more renewables onto the grid, and help balance the grid during peak times.

We are not a company driven simply by short term returns and profit; we believe in our responsibility to society and to the environment, and are determined that our business strategy and company behaviour reflects this commitment.

As a Product Manager in our international team, youll be involved in setting up an energy supply business in Italy in time to accept our first customers by March 2020, working closely with OVO's international engineering and commercial team as well as with third party service providers.

Our plan is to customize a third party platform for our core functionality and add our own front-end user interfaces and CRM systems, either using internal or external resources.

Your key responsibilities will be:
  • Owning the customer journey and roadmap for OVO Energys product and functionality within the Italian market pre- and post-launch
  • Being accountable for the customer experience for your region, both digital and offline, as well as the business and operational processes that underpin them
  • Acting as the core interface between Tech and the local international business
  • Delivering the MVP on time and on budget.
  • Using Agile methodologies to work with a cross-functional team to create great products
  • Fulfilling the responsibilities of the Product Owner scrum role, including owning your teams backlog and writing user stories and acceptance criteria
  • Using a data-driven approach to decision making, utilising validated customer feedback and insights as well as business metrics to make decisions
  • Supporting migration of customers to our in-house Orion/Andromeda platform when appropriate.
  • In addition to product management responsibilities, pitching in with other activities involved in launching an exciting new energy business in a new market.
  • We take a matrix management approach at OVO to cross-functional teams, so youll have a reporting line into the Product Director, but your objectives will be set as part of an international team responsible for starting up businesses in new markets.

    That sounds super exciting, but Do I have what it takes?
  • A degree from a top tier university
  • Product management experience
  • An understanding of who your customers are and what problems they are trying to solve
  • A passion for what you do and a drive to achieve your professional and personal goals
  • Experience of managing multiple projects and stakeholders in a fast-paced, competitive environment
  • The ability to demonstrate a wide-ranging sphere of influence - you have many strong cross functional relationships outside Product and Tech and can bring the company with you
  • A strategic approach, ensuring your initiatives are closely aligned with wider business priorities and aspirations for the future
  • Ability to speak Italian would be ideal but is not a critical requirement