Product Owner
Electrocomponents Product Owner
🗓
2019-05-10
Product Owner

Are you
passionate about making life easier for customers?


Do you
relish the opportunity to take ownership and make an impact?

Join our digital transformation

A global force in B2B e-commerce, our team are responsible for
over 60 websites worldwide. We are pioneers, innovators and disruptors in the world of B2B e-commerce. We are on a digital transformation, experimenting
with new tools and
services that put customers at the heart of everything we do.
Make an impact as a Product Owner


The Product Owner
is a critical role in delivering our digital growth and revenue targets. As
Product Owner you will be accountable for setting the product vision, strategy
and roadmap to drive world class customer experience and revenue growth across
the ‘Buy’ domain with focus on checkout and covering the desktop and mobile
experiences. Prepare quarterly view for stakeholder buy in, aligning both
product “what” and engineering “how” with an ability to articulate how we deliver
new customer facing capability, underpinned by the necessary technology
infrastructure
  • Accountable for optimisation initiatives and new product developments to
    drive customer experience and revenue growth, through use of multiple insights
    from external benchmarking, strategic direction, analytics (Adobe) and customer
    onsite feedback (Foresee).
  • Responsible for researching, benchmarking and creation of both annual
    and quarterly product roadmaps, producing clear hypothesis and benefits cases
    for initiatives and socialising these across the global business. Ability to work with multiple stakeholders
    and provide a clear steer on commercial and customer initiatives.
  • Responsible for driving performance metrics, such as Sales, Conversion,
    CTR, CSAT and site performance, including managing initiatives within the
    backlog to reduce tech debt and maintain class-leading site speed.
  • Manage relationships and drive collaboration with UX Research and
    Design, SEO, Analytics, Multi Variate Testing, Marketing, IT and Content, and
    leadership team using a x-functional approach
  • Managing stakeholder communications including product plan, prioritisation
    decision, rationale for changes, features, benefits and the impact of each
    change on customer experience and product performance.
  • Manage stakeholder demand for onsite changes, ensuring well-crafted
    hypothesis with clear measurements of success to prioritise delivery and ROI
....

Fuel your
passion

To be successful in this role you will:
  • Have a
    passion for and experience of making life easier for customers in an e-commerce
    context
  • Be
    commercially focused - understanding how to use data and insights to drive and
    measure customer-centric solutions
  • Love solving
    problems - with an eye for detail you take a logical approach to solving
    customer problems
  • Thrive on
    managing multiple projects and activities with a variety of different
    stakeholders
  • Have
    hands-on experience of working in an agile working environment
  • Enjoy and be
    good at building trusted relationships and bringing people with you on your
    journey of change
Working with
us


We want you
to experience the freedom and autonomy to realise your potential, share your
ideas and make them happen. We want you to feel supported and listened to by a
team that celebrates individuality and independent thought, encourages
different perspectives and embraces every background.

The Good
Stuff


Our offices are in the heart of the digital hub of Kings Cross. We
have an outstanding benefits package, which includes:
  • Bonus
  • Healthcare
  • 25 days hols
    (with the option to purchase a further week)
  • Pension
    scheme
  • Childcare
    vouchers
  • Life
    assurance
Our History

We began in a north-west London garage supplying spare parts to
radio repair shops back in 1937. Today, we’re using digital technology to
revolutionise the way we do business and strengthen our position as the
one-stop-shop for industrial parts and electronic components.

Join Us

Do you want to join
our digital revolution? Can you help deliver amazing things for our customers?
Do you want to bring your ideas and see them turn into cutting-edge solutions? Come
join us and grow with a team of people who will challenge and inspire you!