Location: London, UKM, GB Belfast, UKM, GB Cardiff, UKM, GB Edinburgh, UKM, GB Manchester, UKM, GB
Company: British Council
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.
Pay Band: 8
Contract type: 2 year Fixed Term Contract
Location: UK Flexible
Must have the Legal Right to work in the UK
If you feel that you are suitable and would like to be considered for this role, please apply before 27th September 2020at 23:59 UK Time
The English and Examinations Strategic Business Unit (E&E) is one of three strategic business units in the British Council (the others being Arts and Education & Society) all of which have the remit to build trust for the people of the UK by building relationships through aspects of our language and culture fort the people of the UK by building relationships through aspects of our language and culture. E&E achieves this by enabling people across the world to access the life-changing education and work opportunities that are created by learning English or gaining valuable UK qualifications
The Examinations business makes a significant contribution to British Council financial sustainability, and as such, it is essential that the business evolves in order to maintain its position in a fast-changing operating context. There is a need to standardise and automate activities across the globe to deliver efficiencies, and there is also a requirement to develop new digital products and services to meet changing customer demands and competitive pressures
This is an exciting role where you will be accountable:
• To be the dedicated product development manager for IELTS wrap-around products and services, working with the Head of Product Development, the Systems Product Manager and the Marketing Team to help define and deliver the strategy for IELTS support products and services.
• To manage the upgrade, maintenance & decommissioning of IELTS wrap-around products and services as required so as to meet the British Councils and the IELTS Partners business needs.
• To be the IELTS product expert with the knowledge, insight and proximity to advise the Head of Product Development and Head IELTS on the development strategy for IELTS wrap-around products and services.
• To provide business analyst and product performance insight and to review this with marketing, commissioning customer & market research to assess product performance & identify development needs to be raised at partner level.
• To manage any 3rd party contractors or service providers for IELTS wrap-around products and services.
• To communicate developments in the IELTS wrap-around products and services to colleagues in the British Council.
Knowledge of, and previous experience working with in product development, ideally in commissioning of content.
Experienced in managing stakeholder relationships to create mutually beneficial relationships, enhance business reputation and profit.
Demonstrable experience of working from customer insight to identifying opportunities to improve products and/or services
Demonstrable experience of successfully and positively representing a global organisation /product in a variety of formatsExperience working in English language teaching / testing
Experience in project management.
Experience working in English language teaching / testing
What you will receive:
Outstanding Civil Service Pension Scheme
32 Days Holiday
Annual Travel Season Ticket Loan
Annual Performance related bonus
A connected and trusted UK in a more connected and trusted world.
The British Council is committed to a policy of equality and to valuing diversity and is keen to reflect the diversity of the societies in which we work at every level within the organisation. We welcome applications from all sections of the community. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies.
The British Council has Disability Confident Employer Status. We offer a guaranteed interview scheme for disabled applicants who meet the essential criteria for the role. Applicants are encouraged to highlight any specific requirements or adjustments needed to enable participation in the recruitment process.
The British Council is committed to safeguarding children, young people and adults who we work with.
We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.
Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Councils Safeguarding policies for Adults and Children.
If you have any problems with your application please email email@example.com