Find your next Product role in London 🇬🇧

• In association with the HQ team, manage the end to end product development process for Visa Secure and in particular 3DS 2.2 providing both technical and business expertise
• Working across Visa Secure and related other product teams, drive the development of new rules, technology changes and policies to ensure Visa Secure delivers the required functionality to be both PSD2 SCA compliant but also to drive improved performance
• Develop and manage business and technical publications to communicate Visa Secure, associated solutions and 3DS 2.2 in particular to issuers, acquirers, vendors and merchants
• Provide input and thought leadership to client webinars, Visa meetings, external conferences and industry events with SME knowledge and have the ability to communicate complex technology in an engaging way
• Drive and accelerate the Visa Secure sales, technical integration and onboarding processes
• Direct the deployment and piloting of new Visa Secure programmes with issuers, acquirers and merchants
• Partner with internal client-facing teams to ensure seamless client transitions, interacting with and influencing all levels of the organization
• Manage multiple customer engagements concurrently
• Manage a technical product management team and provide business acumen and commercial focus

• Bachelor's degree in Business, Information Systems, Computer Science or related technical discipline or commensurate work experience is required.
• Extensive relevant client facing technical product management experience
• Ability to learn, understand, communicate and apply business insight to the 3DS protocol as it relates to clients’ businesses
• Highly collaborative, brings a structured problem-solving approach to client engagements and documentation, and able to focus on finding solutions to problems as they arise
• Understand commercial drivers of products and how they impact client’s business and P&L. Able to proactively identify business opportunities.
• Strong technical lead experience managing multiple projects simultaneously
• Outstanding verbal, written, presentation, facilitation, and interaction skills.
• Great time management skills with a strong focus on details and execution.
• Team management and coaching skills
• Financial services and/or payments processing industry experience is a plus.
• Multiple language speakers preferred, but not required

• Prior management experience within a product development role in the beauty industry
• Experience in defining a product roadmap and product strategy as part of a portfolio
• Senior stakeholder management experience, working with either Directors (in big businesses) or owner/founders (if smaller)
• Able to oversight work with other units, hold teams accountable and ensure successful delivery of projects
• Commercially aware and savvy on beauty industry trends

• Collaborate with various other teams and departments, especially with Research, to formulate an overall design vision and identify areas of improvement for our business and customers.
• Define and drive the Product Design strategy that integrates with, and informs, the broader Product strategy.
• Engage regularly with Senior Leadership where you will effectively represent design, your team's objectives, learnings, progress and celebrate their achievements.
• Effectively manage, provide progression frameworks and opportunities to engage and retain your team of designers.
• Continue to hire to build a diverse and inclusive world-class product design team, with strong vision on how to scale the team effectively.
• Play a critical role in continuing to grow a healthy design culture.

• Considerable experience leading, managing, scaling design teams and design strategy
• Experience in building a design library, both front end and tech implementation
• Technical awareness
• A background in Liberal arts
• Skilled at giving actionable, constructive feedback which enables people to do the best work possible.
• Collaborative and happy to work with various departments across the business, such as engineering, marketing, pricing and commercial to provide unique insight and perspective to the design process.

• Pension scheme offering 8% matched contributions.
• Private medical and dental care plans.
• No formal dress code
• 25 days holiday plus bank holidays, rising to 28 after 3 years.
• Free breakfast and fruit every day
• Life assurance of 3 times your salary

• Analyze IoT use cases, competitive landscape, and market opportunity to drive product strategy for Device Management and Protocol Integration.
• Contribute by translating market and customer requirements into a prioritized roadmap in collaboration with key stakeholders, including customers, partners, and solution architects.
• You will be responsible for releases and delivery of related product features working closely with development, QA, and Program Management teams.
• You will work with Product Marketing to communicate product positioning, key benefits and be an evangelist for your product offering. This will include creating customer-facing collateral to support and highlight the product experience aspect of the Cumulocity offering.

• Bachelor of Science in Computer Science / Engineering, or similar field required. MBA is desirable.
• 5+ years of work experience delivering enterprise-grade software applications, knowledge of large-scale computing platforms, multi-tenant, and scale-out architectures.
• Experience with cloud technologies and M2M protocols including UPC UA, LWM2M, LoRa, SigFox highly desirable.
• 5+ years of working with Agile development teams, including writing user stories, creating product backlogs, and prioritizing features.
• Passionate about team culture with a high emphasis on execution, delivery, and customer feedback advocacy

• Working in a geographically distributed multi-cultural team
• Excellent presentation and written communication skills
• Blend of business and technical savviness
• Good networking skills, creativity, strategic thinking, and innovation
• Ability to multi-task, change priorities rapidly and work under pressure
• Domestic and International travel required

• An opportunity to join a world-class team working in an exciting and rapidly growing domain.
• A competitive compensation package including a performance-driven bonus.
• A generous benefits package including pension and comprehensive medical insurance.
• Opportunities to travel to Software AG’s offices in the UK and overseas.

Job Description

• Oversee the whole product design function across user experience and visual design.
• Lead a team spread across several product teams. You will develop and constantly improve processes and set goals for them. You will nurture them by providing learning opportunities and encouraging their growth.
• Collaborate across Product, Engineering, Marketing, Data and Commercial to define a strategic vision for what we build, helping focus on solving user problems.
• Obsess about customer problems and solutions and collaborate with all parts of the business.
• You will own the design system and make sure that customer experience is consistent across products and features on all platforms.
• Roll up your sleeves when needed and participate in the design process with teams.
• Evangelise design within the business and externally (e.g. events, conferences).
• Build empathy with our customers, understand their wants and needs and build a strong vision for what we could do to help them.

• 5+ years' experience in leading, managing and scaling product design teams.
• You have demonstrable experience in shipping world class digital products.
• You can facilitate a customer first design approach within the team.
• Strong proven experience of hands-on experience of Product Design for a SaaS application, including visual design as well as user research and prototyping (mobile and web).
• You have excellent leadership, communication and relationship building skills.
• Problem-solving and creative thinking aptitude.
• A strong portfolio of work, specifically in product design, showcasing UX and visual skills.
• Experience in a fast-paced, customer and data-driven environment: product companies, growing startups.

Job Description

Some of the main challenges you will be responsible for tackling:

• How do we evolve the Farfetch customer experience in our new era?
• How do we achieve consistency (where needed) across channels and geography?
• What is our near term and long term strategy in the mobile space?
• What is our vision for each channel?
• How do we strive for technical excellence and leverage innovation to drive the channels forward using the latest technological advancements for each channel

Channels Experience

• Excellence and cohesion across all Farfetch product channels.
• Articulate the value and identity of all channels and understand the end-to-end customer behaviour in order to deliver seamless experiences across each channel.

Strategy

• Build strategic relationships, with Apple and Google and leverage the latest technology from each of the platforms, to drive channel excellence
• Work collaboratively with key internal partners such as engineering, architecture, design and analytics to evolve each of the channels
• Be the enablers and educators of innovation and excellence for each channel

Customer Mindset

• Consistent design, tone of voice, tracking and feature parity (where shared features exist) across all channels
• Work with engineering partners to ensure performance is optimal on every channel and exceeds our competitors
• Customer insights and practices shape our channels at planning, execution and analysis phases

Who you are

• Team leadership: you will be responsible for building a team of product managers to support the above missions and challenges
• Cross functional partnering: you’ll partner with Product Heads, Analytics, Design, Consumer Insights Research, Engineering, functional leaders and marketing teams to deliver the strategy
• Cross functional partnering: you’ll partner with local People teams to attract and develop talent, managing escalated people issues when needed
• Cross functional partnering: you’ll impact and influence senior stakeholders (including C Level) to facilitate discussion and decisions, to align to the overall Channels Experience strategy