Director of Product, Business Experience
Trustpilot Leadership
As Director of Product, Business Experience, your main responsibility will be to influence and drive the Business product vision and strategy, while coaching several product teams in building a world-class B2B product. With a strong focus on the user experience, you'll work closely with our Design Director and VP of Engineering to ensure rapid discovery and delivery of quality products across all your teams.

You'll build strong relationships with key stakeholders in Trustpilot, such as our Customer Success, Sales, Marketing, Support, and Legal departments to help your product teams deliver the best possible solutions - both for Trustpilot's customers and for Trustpilot as a company.

  • Influence, drive and evangelize the Business product vision to ensure the best possible adoption - both internally and externally.
  • Manage a team of skilled product managers who are passionate about our products.
  • Work closely with Design and Engineering to define and optimize processes that enable operational excellence and reduce friction.
  • Grow the people on your team through mentoring, coaching and personal goal setting and development.
  • Be a part of the Technology Management team where you'll report to the CPO.
Your Profile
  • A minimum of [5 years] of hands-on experience building products in a SAAS company.
  • At least 3 years of experience in a managing role with direct reports.
  • Strong process awareness and demonstrated ability building scalable processes in medium or large organizations.
  • Collaborative and open work style. You must be comfortable in an environment where ideas are shared and challenged.
  • Experience running agile projects across multiple contexts and teams where planning is key to success.
  • Comfortable speaking publicly and to large audiences (all of Trustpilot) and skilled in communicating vision and strategy.

If you see yourself in this role, submit your application, and make sure to upload a personalised cover letter, in which you describe why you would be our ideal Director of Product. Applications will reviewed on a rolling basis. 

About Trustpilot

Trustpilot is a global, online review community that builds trust and increases transparency between consumers and businesses. Currently boasting more than 60 million consumer reviews of 250,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Trustpilot's community is live in 25 countries and more than 10,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics. This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with customers, Trustpilot aims to set new global standards in consumer to business dialogue.

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin, Melbourne and Vilnius Trustpilot's 700+ employees represent 40+ different nationalities.

Want to know more about Trustpilot culture? Check us out on The Muse

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