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Head of Product – located in central London with some opportunity for remote working and some travel to partners.
We are a growing data company based in London (Old Street), Dubai, India and with team members spread across the globe. We work with banks, retailers and FMCG companies to increase sales and optimise operations using data. We are looking to hire our first Head of Product to lead:
We want to find a high-energy technology leader to help deliver our product vision and lead this new function. The person will have input on key decisions on which potential Profusion products to take through to testing. They will oversee the end-to-end product process working to create the MVP, shape products from that MVP based on thorough user insight through to their launch and maintain, support and refine products once launched. They will work closely with our clients and technical teams to deliver effective new solutions. The individual must enjoy start-up environments and be capable of managing a team but delivering themselves.
We offer a high trust culture that provides flexibility, autonomy and a sense of contribution. You will learn from and share knowledge with a range of talented colleagues, and our academic partners, the University of Essex, who bring the best of academic thinking to influence our products. All of this while embarking on an exciting journey with a company situated at the heart of London’s Tech City.
Essential skills:
Leadership: Ability to lead a team and establish shared culture and processes. Ability to work with the MD of Profusion Ventures, the Board and across the Profusion teams to develop a coherent shared vision of Profusion Ventures’ products.
Technical understanding: Good digital and technical understanding, able to work
with external partners, freelancers and in-house teams. Must be able to communicate complex technical ideas to general audiences.
Product management: the ability to manage and deliver products to time and budget which meets user needs.
Adaptable: Able to respond quickly to changes in industry developments. The ability to deal with ambiguity and work in a rapidly scaling organisation.
Creative: Has the ability to generate ideas and deliver products and services in coherent programmes that are compelling to the users for whom they are intended.
An understanding of stakeholder and user research, as well as general UIX best practices.
Excellent communication and interpersonal skills: the ability to persuade a variety of
audiences and encourage others to use new ways of working, including at senior levels.
Collaborative: Good at building relationships both internally and externally. Ability to work collaboratively with colleagues across all areas of the organisation and beyond to achieve one vision.
Confident in scoping new ideas for development, with the ability to challenge others and to be challenged.
The ability to help turn requirements into reality in the digital world.
It’s so important to do a job you love, with colleagues whose skills you respect and whose company you really enjoy. You also need to feel valued, recognised and rewarded. At Profusion we encourage and support our people to develop themselves, their ideas and their careers. We provide a competitive salary and attractive benefits package, including: 25 days’ paid holiday (plus 8 bank holidays); discretionary bonuses and on the spot WOW Awards; professional development; benefits including free health insurance, subsidised gym membership, pension and interest free season ticket travel loans; opportunities to get involved in charity work and volunteering; flexible working; Friday team drinks, social events, and a friendly culture in a great brand new office in Tech City, just 4 minutes’ walk from Old Street Station.
Job purpose:
At YoungMinds, we work hard to ensure that young people’s voices are at the heart of everything we do. This important new role has been introduced to help us to maximise the reach and impact of our youth participation work through the value of digital. A key support for our digital adoption, the role will be focused on leading our digital ambitions, to engage more young people than ever before in mental health co-production, research and campaigning, from discovery to MVP to scaling take up. Working with a healthy budget, alongside a brilliant digital agency and real commitment at senior level, you will develop, prototype and test ideas in a user-centric, insight driven way. You will also build relationships and provide digital expertise to up-skill and inspire staff across the charity, helping to embed an agile digital product management culture and practice.
Key responsibilities and duties:
• Lead the adoption of agile principles and ways of working in our digital participation development and use and model a lean and agile approach to product and service design and development • Act as principle liaison and point of contact for our chosen digital agency, ensuring we maximise the expertise they bring to the project, and that they keep to brief and budget
• Lead our iterative development through to a soft launch, gathering and interpreting user insight to evaluate and improve product performance
Work with your Project Team, including staff from digital communications, participation and data, and the digital agency, to conduct an extensive discovery phase, testing our assumptions, understanding the landscape and our users’ needs in order to refine our vision for the product
Build and own the product vision by creating and maintaining a product roadmap
Lead, alongside our agency, on user involvement, testing and analysis activity, ensuring they are meeting user need
Work alongside our Senior Youth Engagement Officer to ensure our Young Activists and Youth Advisers are key partners in codeveloping the platform
Act as an expert link between the agency, product and technology, and our Project Team and young people
Lead or assist in workshops and meetings as required
Lead a process for the prioritisation of new product features as we iterate
Work with the Brand and Marketing Manager and Digital Communications Manager to develop a plan to take the product to market
Manage the project budget and ensure timely and efficient internal project reporting
• Build relationships, support learning and provide digital expertise to other parts of the charity, as part of increasing understanding and adoption of the value of digital
Work in a collaborative, cross-discipline team framework Share your knowledge and expertise to up-skill others in your Project Team in digital product development methodologies and practices Share knowledge and champion our product management approach across the wider charity Build strong relationships with product and service stakeholders (internal and external) Act as a consultant and reviewer for cross-organisational projects as required
• Monitor the digital landscape, technology trends and the sector to help us improve products and services
Track and share knowledge about emerging technologies and trends that have potential for this project, or other areas of business across YoungMinds Help the charity understand and adapt to the changing nature of audiences and their behaviours Advise on use of established digital platforms
• Other duties that may from time to time be necessary, compatible with the nature and grade of this post.
General:
• Ensure effective consideration and approaches for safeguarding as part of our digital development
• Maintain and observe an appropriate level of confidentiality at all times
• Form effective working relationships with all staff members, volunteers, child mental health agencies and relevant external organisations
• Be responsible and accountable for safeguarding and follow the organisation’s policy and procedures at all times
• Work in accordance with the organisation’s Vision, Mission and Values and all policies and procedures
Are you passionate about science and changing the way that the scholarly world thinks about research impact? We’re looking for a Product Manager to join the Altmetric team to manage our implementation and onboarding process for new Altmetric customers. You’ll join our growing team, managing concurrent implementation projects for customers, who include universities, publishers, and funders. You are a fantastic communicator, with the ability to explain complex technical concepts clearly, smoothly manage multiple projects, and launch customer implementations on time. You’ll serve as the Product Owner for a software development team responsible for implementations, you’ll also have the ability to prioritize requests and improvements, and provide an excellent service when working with customers. You’ll be involved in communicating ongoing implementation priorities and signing off customer integrations. This role works also closely with our technical support, product development, and customer engagement teams. Our Product Manager for Customer Onboarding plays a central role in our team and is vital to building positive relationships with Altmetric’s customers.
As Product Manager (Customer Onboarding), you will:
As a company, work-life balance is very important to us: we have flexible working hours and our teams are setup to enable people to regularly work from home.
We’re based in King’s Cross, in the King’s Place building. As a portfolio company of Digital Science & Research Solutions Ltd, we share our office with other scientific start-ups including figshare, Overleaf & Symplectic.
About Altmetric
Altmetric is a UK-based data science company dedicated to producing alternative metrics for research outputs ranging from peer-reviewed journal articles to datasets and software. With a global customer base spanning academic institutions, publishers, government agencies, non-profits, research institutes, and corporations, Altmetric is the gold standard in altmetrics data. Although we’re a small team, we put a big focus on investing in people and our company culture, with multiple social events and flexible working as key part of how we do business.
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